Website privacy policy

Version 1.1 · 3 November 2026. Replaces version 1.0 of 30 October 2026. This is a translation; if the two versions differ, the Spanish version prevails.

Controller

The controller of the personal data processed on this website is Andrés Marcel, an individual, operating under the name OEM (oem.cl) in Chile. For any question or request about your data, write to a.marcel@oem.cl.

What this website does with your data

  • Visits. The website has no forms and no user accounts, and uses no cookies, analytics, advertising or trackers of any kind. Nor does it load third-party resources: the typeface and the scripts are hosted on the website itself. HostGator, the hosting service, logs technical data for each visit (IP address, date, time, page and browser type) to deliver the website and protect it from attacks. We only look at these logs if there is a security problem; we do not use them to identify you or to build profiles.
  • Theme preference. If you choose light or dark mode, the website stores that preference only in your browser (local storage). It is not sent to us or used to track you, and you can delete it from your browser.
  • WhatsApp links. If you use a WhatsApp button, you leave the website for WhatsApp (Meta), which processes your data under its own terms and privacy policy.
  • If you write to us. If you contact us by email or WhatsApp, we process your name, your email address or phone number and what you tell us, only to reply and, if you ask, to prepare a proposal. We do so because you request it.

We do not sell or share your data, we do not use it for advertising, and we will not send you marketing messages you have not asked for. Please do not send us photos of people, health data or other sensitive data through these channels.

The “Scan your site” page (N0 beta)

Today this page is in demo mode: it has no form, it neither receives nor sends any data, and it only shows an example with a made-up domain. The N0 diagnosis is not open yet.

When the beta opens, the page will have a form, and before using it you will have to read the N0’s own Terms of use and Privacy notice, which will state who the controller is, the providers used and the exact retention periods. We will announce it here with a new version of this policy. In short, the N0 will process:

  • your email address and the date you confirm it, to send you the confirmation link and the result;
  • your IP address and the date and time of the request and of your acceptance, to prevent abuse and to prove the authorisation;
  • the version of the terms you accepted and the state of each checkbox you tick;
  • the domain, the verification code and the method you used to prove it is yours (TXT record or file);
  • the technical results of the domain analysis: the grade, the score per area and the main gaps.

While the request is in progress, the page will keep its progress only in your browser (session storage), which is cleared when you close the tab. The request, the email address, the IP address and the results will be deleted after 90 days. Separately, and without the results, a record of the authorisation (domain, email, IP, date and time, terms version, verification method and confirmation dates) will be kept for the period stated in the N0 privacy notice, only to be able to show that the analysis was authorised. No analysis will be run until you confirm your email and prove the domain is yours.

Providers and data outside Chile

We use these providers: HostGator (website hosting), Google (Google Workspace email) and Meta (WhatsApp). These providers may store data outside Chile, mainly in the United States, under their own security measures. When the N0 beta opens, its privacy notice will list any providers added.

How long we keep it

We keep contact messages for as long as the conversation lasts and for up to 24 months after the last contact if no business relationship begins. If one does, we keep them for as long as it lasts and afterwards for the periods required by law, such as tax rules. Then we delete them. The technical visit logs are kept by HostGator for the period set by its service.

Your rights

You can ask to access your data, have it corrected or deleted, or object to its use, under Chilean Law 19.628. Once Law 21.719 comes into force (expected on 1 December 2026) you will also be able to request its portability and its temporary blocking. Write to a.marcel@oem.cl with your name and your request; we may ask for a detail to confirm it is you. It is free of charge.

We reply within the legal deadlines: until Law 21.719 applies, 2 working days (Law 19.628); from then on, 30 calendar days, extendable once by another 30 days. If you are not satisfied with our reply, you may go to the courts or, once it is in operation, complain to Chile’s Personal Data Protection Agency.

Minors

This website is intended for adults and businesses. If you are under 18, please ask your parent or guardian to contact us for you.

Our products

This policy covers this website and contact with OEM. Each product has or will have its own privacy policy and terms of use: the N0 beta, Solami and AvatarCut. Until AvatarCut opens, please do not send us photos or videos by email or WhatsApp.

Security

The website is served only over an encrypted connection (HTTPS), with security headers that prevent third-party code from loading. Apart from the hosting’s technical logs described above, the website does not store visitors’ data.

Changes

If we change this policy, we will publish the new version here with its number and date.